Roberto Carlos Paredes PA (“we”, “us”, or “our”) operates the website www.robertoparedes.com (the “Service”), where the data described in this policy is collected. Roberto Paredes domains that redirect to this site, such as www.robertoparedesrealtor.com, lead to the same Service and are governed by this same Privacy Policy.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Phone number
- Address
We use this information to:
- Send you requested information about products or services
- Respond to customer service requests
- Administer your account
- Send you newsletters
- Send you marketing communications
- Improve our website and marketing efforts
- Conduct research and analysis
- Display content based on your interests
By clicking the “Submit” button, you agree that your information will be shared with us and that we may contact you by phone, mobile phone (including autodialing, SMS/MMS text messages or prerecorded messages) and/or email, even if your number is listed on a corporate, state or National Do Not Call Registry, and you agree to our Privacy Policy.
To opt out, you can reply “STOP” at any time or click the unsubscribe link in our emails.
How We Share Your Personal Information
No data will be shared with third parties for marketing or promotional purposes.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Notice to California Residents
If you are a California resident, the collection, processing and use of your personal information may be subject to the California Consumer Privacy Act (CCPA) and other applicable state privacy laws.
As a business that operates in California and collects personal information from some California residents, we are required to inform you of your consumer rights under the CCPA and to allow you to exercise those rights over any personal information we may have collected about you.
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages and other statistics.
Third-Party Advertising
Google, Facebook and other social media platforms, as third-party vendors, use cookies to serve ads on our Service.
Artificial Intelligence and Third-Party Tools
To operate and improve our services, we use the following third-party platforms and tools, which may process your information:
- GoHighLevel (CRM): Customer relationship management platform where we store your contact details (name, email, phone, country, investment interest) to provide you with personalized follow-up. GoHighLevel privacy policy
- Cloudflare (hosting and security): We host this website on Cloudflare Pages. Cloudflare may collect browsing data (IP address, device type, pages visited) for security and performance purposes. Cloudflare privacy policy
- Google Analytics and Meta (Facebook) Pixel: We use these tools to measure website traffic and the performance of advertising campaigns. They may set cookies and collect online behavioral data. You can opt out through your browser’s privacy settings or through the opt-out options offered by Google and Meta.
- Artificial intelligence tools: We use AI to generate indicative projections in the Strategic Calculator. These tools process the inputs you provide (investment amount, time frame, preferences) solely to generate educational estimates. We do not store or share these inputs for individual profiling purposes.
- AI virtual assistant (site chat): The chat on this site is handled by an artificial intelligence virtual assistant. The messages you write in the chat, along with any contact details you choose to share (name and phone number), are processed to answer your questions and follow up with you, and are stored in our CRM under this same policy. By using the chat, you agree to this processing; you can always request deletion of your data by writing to us.
- Cloudflare Turnstile (bot protection): The chat and forms on this site are protected by Cloudflare Turnstile, which silently verifies that you are a real person and not an automated program. Its use is subject to the Cloudflare Turnstile Privacy Addendum.
All service providers are contractually obligated to protect your information and not to use it for purposes other than those described here. We do not sell your personal information to third parties under any circumstances.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Service may not work properly.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Deleting and Updating Account Information
At www.robertoparedes.com, your privacy matters to us:
- Deleting information: If you wish to delete your account information from our website, contact us at [email protected]· eXp Realty, LLC.
- Updating information: If you need to update your account information, you can also contact us at [email protected]· eXp Realty, LLC.
We are committed to responding to your requests in a timely manner and to keeping your account information secure.
Backup retention window: when we delete your information from our active systems, it may remain for up to 8 additional weeks in internal backup copies. These copies exist solely to recover the system in the event of a technical failure or data loss, are kept with access restricted to Roberto Paredes’s team, and are deleted on a rolling basis (each new copy replaces the oldest one). They are not used for any other purpose during that period.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
Children’s Privacy
Our Service is not directed to anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a minor has provided us with information, we will delete it from our servers immediately.
Legal Compliance
We will disclose your Personal Information where required to do so by law or by court order.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
We advise you to review this Policy periodically. Changes are effective when they are posted on this page.
Contact
If you have any questions about this Privacy Policy, contact us:
- Phone: +1 786-519-3304
- WhatsApp: +1 305-859-3317
- Email: [email protected]
- Location: Miami, Florida — USA